FAQ
| Answer | |
| · Which subscriptions are offered by abenetis? Details about our subscriptions are available here. [ Back to Top ] | |
| · How could I cancel my subscription? You could cancel by sending an Email to customer-service@abenetis.com. There is not more to do.
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| · When could I cancel my subscription? Every time you like. Your cancelation will be effctive at the end of your paid membership period. The membership period ending date could is always shown in your Membership-Account, if you have entered a paid membership. [ Back to Top ] | |
| · How are the payments for the subscription are carried out? Actually we use various Payment Processors, from which you could select the one you prefer.
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| · Did you offer a right of contradiction? As contracts between businesses are closed under a different law than contracts with private end users, we do not offer a right of contradiction for businesses. [ Back to Top ] | |
| · Has VAT applied to the subscription fee? It depends on the following situations if we have to charge German VAT to you. The following table describes when VAT has to be added to the subscription fee:
However, if you are still not sure about the VAT-Issue, just send us a mail to our customer-service. [ Back to Top ] | |
| · What is a Sub-User? A Sub-User is a person which you have allowed to use your subscription. At abenetis it is possible to use one subscription with more than one user. One of the users is the subscriber and the other are the Sub-Users. More information are available at our Products/Services?Page. [ Back to Top ] | |