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Company-Handbook as Organisational Improvement Tool



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When installing a Company Handbook, you will find procedures you could automate. Automating the operation as much as possible will also be a big benefit, because employees and employer are able to focus their workforce on more important topics, such as improving the sales volume. Furthermore automatization will reduce to cost of operation as well.

A Company/Employee Handbook is a bit like a Business Plan, but far more detailed, because it will contain information on every internal procedure.

Only the financial part of the business plan will not be included, but if you like you might include some financial information you like to share with your employees.

As you describe your procedures just do it as a numeration or listing. The description don't have to be very well formated, it's just important that everyone who will read it, is able to understand what has to be done.

Remember, a Company Handbook is a living system, if you and your employees are not updating it regularly, it will be death one day, because it will only contain old stuff.

So keep all people within your business engaged in improving the Company Handbook, because it will improve your business internal organisation as well. While starting to write the content of your Company Handbook, concentrate on job roles at first, afterwards write down job descriptions, in case a job role has been given to employees twice (Accounting Staff, etc.).

Job Roles need to include the duties and the responsebilities of the described job.

Job Roles, Job Descriptions and Workflow-Descriptions of sepcial procedures don't have to be the same, but take care that the information is consistent, that means that it is written in a stream.

This way the entire Company Handbook will be of benefit for everyone. When rereading something on your Company Handbook and you still have questions, than the entry is not finished.

Last but not least, your Company/Employee Handbook should be available everytime. To do this, think about an Internet or Intranet Solution, depending on the size of your business.

Keep it simple and slim, and you will have many benefits from it. Good Luck.

If you don't like to install a Company-Handbook by yourself, you could use our hosted Solution, which is included in the SILVER and GOLD-Memberships. Read more about the Details of our Memberships...




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